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Caring for Custom Products
In this section you will find tips and best practices in caring for your custom creations.
Custom made or modified merchandise may be heat pressed, sublimated, laser etched or received a direct to fabric transfer of vinyl or ink. To keep your gift looking as good as new, for as long as possible please find your item below and follow the simple guidelines.
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Ceramic Mugs, dishes and coasters
Sublimated mugs are known for their vibrant, long-lasting designs, but only if treated with care. Here’s how to keep them looking fresh and fabulous:
Cleaning Tips
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Hand wash only: Avoid dishwashers, even if the mug claims to be dishwasher-safe. High heat and strong detergents can fade the design over time.
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Use mild soap: Harsh chemicals like bleach or alcohol can erode the sublimation coating.
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Soft sponge only: Skip abrasive scrubbers that can scratch the surface and dull the print.
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Lukewarm water: Hot water may weaken the sublimation layer over time.
Protection & Handling
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Avoid microwaves: Unless labeled microwave-safe, heat can damage the coating.
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Limit UV exposure: Direct sunlight can cause colors to fade—store mugs in shaded areas.
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Handle gently: Chips or cracks can compromise the design and coating.
Storage & Transport
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Don’t stack: Stacking mugs can scratch the surface. Store them side by side.
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Use padding: When transporting, wrap mugs in soft cloth to prevent damage.